Refund Policy
Metronic Integrated System's Refund Policy
INTRODUCTION
REFUND ELIGIBILITY
REFUND PROCESS
b) A full explanation of the rationale for the refund request, including a description of the exact problem(s) experienced.
2.2. Refund Evaluation: Upon being notified of your refund request, our staff will assess the given information and determine its validity in accordance with the refund requirements specified in Section 1. If more information or clarification is required, we may contact you for more information.
2.3. Refund Decision: After reviewing your refund request, we will notify you of the decision using the contact information you provided during the refund request procedure. If your refund request is approved, we will process it as soon as possible, usually within 7 - 14 business days after the approval.
EXCLUSION AND LIMITATION
3.1 Non-Refundable Items: Some products, services, or promotional offers are not refundable. Unless otherwise noted, these items are not eligible for refunds.
CONTACT US
If you have any questions or issues about our refund policy, or if you need help with a refund request, please contact our customer service team using the channels listed on our website. We will gladly assist you and provide any information you require.
Please keep in mind that this refund policy is subject to change without notice. Any changes or revisions will be effective as of the date the amended policy is published on our website.
Thank you for the interest you showed in Metronic Marketplace. We appreciate your patience and cooperation.